Anti-money-laundering controls

You must be 18 or older. Your date of birth is collected at signup and enforced on the server before any money movement, and a verified email address is required before you can deposit, stake, or withdraw.

We do not require an identity document, proof of address, or KYC to play, deposit, stake, or withdraw — at any amount. You need only the verified email and age above. This page reads the controls actually in force, so it reflects that.

Large withdrawals carry extra safeguards that are not identity checks: above a set amount a one-time step-up code — from your authenticator app or emailed to you, and bound to that exact amount, destination address, and network — confirms it is you; a daily withdrawal cap applies; and an unusually large payout may be held briefly for manual review before it is released. The wallet shows the current limits.

You can optionally verify your identity from your account settings by uploading a passport, a national ID card, a driver's licence or proof of address. This is voluntary — nothing in play, deposit, or withdrawal is blocked on it. Anything you choose to upload is reviewed by a person on our team and stored encrypted, retained or deleted as described in our Privacy notice. If we ever reintroduce a mandatory identity check, this page reads the values in force and will say so.

Every account is subject to controls you can rely on:

• Daily deposit caps, enforced on the server. A deposit that would exceed your cap is refused outright — not accepted and reversed later.
• Self-exclusion. While excluded, an account cannot deposit or join staked matches for the period you choose. You can set this from your account settings.
• Open-stake limits — a cap on how many staked matches you can have running at once.

We follow a refuse-instead-of-lie posture across every money path: if a deposit or payout cannot be completed cleanly, we refuse it and tell you, rather than record a success we then have to unwind.

We may ask you for additional information, and may pause, decline, or reverse a deposit or withdrawal that we cannot verify or that our anti-fraud checks flag for review. Funds whose source we cannot verify are returned to where they came from, not held indefinitely.

Our systems apply the deposit and stake limits above and run automated anti-fraud checks on gameplay and payouts. Transactions or accounts those checks flag are held for a manual review by our team before funds are released. We are candid about the boundary of this: we do not currently operate automated sanctions or politically-exposed-person (PEP) screening, third-party transaction-surveillance scoring, or statutory suspicious-activity reporting. We will only describe such controls here once they are genuinely in place.

We keep account and transaction records and store verification documents encrypted at rest, for the period described in our Privacy notice, with access restricted to authorised personnel. You retain the right to:

• access or export the personal data we hold about you via /me/export or by request to [email protected];
• request correction of inaccurate data;
• request deletion of your account, subject to the retention obligations above;
• lodge a complaint with your local data-protection authority.

RivalSkills cooperates with lawful requests from competent authorities and with valid court orders, and may disclose customer data where the law requires it, including without notice to the customer where we are legally obliged to withhold notice.

For questions about verification or the controls on this page, contact our support team via the link in the site footer. For data-protection questions, email [email protected].